Back to the Dash

Setup and passwords

Pag-setup at mga password

How to sign in to each TechStone system, set up the apps and your email, and what to do when you cannot get in. This page works without signing in.

Paano mag-sign in sa bawat system ng TechStone, i-set up ang mga app at ang email mo, at ano ang gagawin kapag hindi ka makapasok. Gumagana ang page na ito kahit hindi ka naka-sign in.

Can't sign in? Start here

Hindi makapag-sign in? Magsimula rito

Not sure who holds a role? See Who to ask, or ask your manager.

Hindi sigurado kung sino ang may hawak ng role? Tingnan ang Who to ask, o magtanong sa manager mo.

What you sign in to

Saan ka nagsa-sign in

Three different things: your access key (the Dash and Field), your CRM password (the CRM's own screens) and your email password. Changing one never changes the others.

Tatlong magkaibang bagay: ang access key mo (ang Dash at Field), ang CRM password mo (ang mismong mga screen ng CRM) at ang password ng email mo. Hindi nagbabago ang iba kapag pinalitan mo ang isa.

1. Sign in to the Dash

1. Mag-sign in sa Dash

1. Open https://dash.techstone.com.ph.
   Buksan ang https://dash.techstone.com.ph.
2. Under vTiger Username, type your CRM username (the one you use for the CRM).
   Sa vTiger Username, i-type ang CRM username mo (ang ginagamit mo sa CRM).
3. Under vTiger Access Key, type or paste your access key. To find it, see part 2.
   Sa vTiger Access Key, i-type o i-paste ang access key mo. Para hanapin ito, tingnan ang part 2.
4. Press Sign In. The device keeps you signed in for 30 days, or until you sign out.
   Pindutin ang Sign In. Mananatili kang naka-sign in sa device sa loob ng 30 araw, o hanggang mag-sign out ka.
5. To sign out of one device: your initials at the top right, then Sign Out of This Device. It signs out that device only.
   Para mag-sign out sa isang device: ang initials mo sa kanang itaas, saka Sign Out of This Device. Ang device lang na iyon ang masa-sign out.
6. To sign out of every device at once (a lost phone): your initials, Sign out all my devices. This device stays signed in.
   Para mag-sign out sa lahat ng device nang sabay (nawalang phone): ang initials mo, Sign out all my devices. Mananatiling naka-sign in ang device na ito.

What the messages mean

Ano ang ibig sabihin ng mga mensahe

• vTiger login failed (with INVALID_USER_CREDENTIALS): the username or the access key is wrong. Check that you used the access key, not your CRM password.
  Mali ang username o ang access key. Tiyaking ang access key ang ginamit mo, hindi ang password mo sa CRM.
• Session expired, please sign in again: sign in again with your current access key. After 30 days the Dash simply shows the sign-in screen.
  Mag-sign in ulit gamit ang kasalukuyang access key mo. Pagkalipas ng 30 araw, ipapakita lang ng Dash ang sign-in screen.
• This sign-in was ended: you, or an administrator, signed this account out of every device, or its access key was changed: sign in again with your current key.
  Tinapos ang sign-in na ito: ikaw, o isang administrator, ang nag-sign out sa account na ito sa lahat ng device, o pinalitan ang access key nito: mag-sign in ulit gamit ang kasalukuyang key mo.
• This account can no longer sign in to the dash.: your sign-in has been withdrawn. Ask your manager.
  Binawi na ang sign-in mo. Magtanong sa manager mo.

2. Find your access key

2. Hanapin ang access key mo

In the CRM

Sa CRM

1. On the Dash sign-in screen, press where? beside vTiger Access Key. It opens the CRM.
   Sa sign-in screen ng Dash, pindutin ang where? sa tabi ng vTiger Access Key. Bubuksan nito ang CRM.
2. Sign in to the CRM with your CRM username and your CRM password.
   Mag-sign in sa CRM gamit ang CRM username at CRM password mo.
3. Your access key is shown under My Preferences. Copy it.
   Makikita ang access key mo sa My Preferences. Kopyahin ito.

In Finance, to set up another device

Sa Finance, para mag-set up ng ibang device

1. On a device where you are already signed in to the Dash, open your Finance staff pages, for example My Reimbursements in the Dash menu.
   Sa device na naka-sign in ka na sa Dash, buksan ang Finance staff pages mo, halimbawa ang My Reimbursements sa menu ng Dash.
2. Open My Dash key, press Show my access key, then copy it. Press Close when you are done.
   Buksan ang My Dash key, pindutin ang Show my access key, saka kopyahin ito. Pindutin ang Close kapag tapos ka na.

• My Dash key shows keys only for active staff below general manager level. The Dealers role has no Finance pages: use the CRM.
  Ipinapakita lang ng My Dash key ang key ng active staff na mas mababa sa general manager. Walang Finance pages ang role na Dealers: gamitin ang CRM.
• New starters: on your first day a sign-in link is emailed to your personal address; you choose your own email password and access key from it.
  Bagong staff: sa unang araw mo, ipapadala sa personal email mo ang isang sign-in link; ikaw mismo ang pipili ng email password at access key mo mula roon.
• Treat the key like a password. If you think someone else has seen it: Ask the General Manager, a director in Finance or the Managing Director to email you a link to set a new key. A new key signs out every device that used the old one; then sign in again on each device with the new key.
  Ituring ang key na parang password. Kung sa tingin mo ay may ibang nakakita nito: Hilingin sa General Manager, sa isang director sa Finance o sa Managing Director na i-email sa iyo ang isang link para gumawa ng bagong key. Masa-sign out ang bawat device na gumamit ng lumang key; saka mag-sign in ulit sa bawat device gamit ang bagong key.

3. Put the Dash on your phone or computer

3. Ilagay ang Dash sa phone o computer mo

1. Open the install page, dash.techstone.com.ph/m/install. It shows the steps for the device you are on. It needs no sign-in.
   Buksan ang install page, dash.techstone.com.ph/m/install. Ipinapakita nito ang mga hakbang para sa device na gamit mo. Hindi kailangang mag-sign in.
2. Use Safari on an iPhone or iPad, Chrome on Android, and Chrome or Edge on a computer. Not the browser inside Viber or Messenger: it cannot install.
   Gamitin ang Safari sa iPhone o iPad, Chrome sa Android, at Chrome o Edge sa computer. Hindi ang browser sa loob ng Viber o Messenger: hindi ito makakapag-install.
3. Then open the new Dashboard icon and sign in there, once. Installing does not sign you in, and on an iPhone a sign-in in Safari does not carry over to the installed app.
   Saka buksan ang bagong Dashboard icon at mag-sign in doon, isang beses. Hindi ka naisa-sign in ng pag-install, at sa iPhone hindi nadadala sa naka-install na app ang sign-in sa Safari.

The Dash is not in the App Store or the Play Store. It is a private app, installed from the browser.

Wala ang Dash sa App Store o Play Store. Pribadong app ito, ini-install mula sa browser.

4. TechStone Field (sales app)

4. TechStone Field (sales app)

1. Open dash.techstone.com.ph/field/install in Chrome (Android) or Safari (iPhone) and follow the steps for your phone.
   Buksan ang dash.techstone.com.ph/field/install sa Chrome (Android) o Safari (iPhone) at sundin ang mga hakbang para sa phone mo.
2. Open Field from the home screen. Enter your CRM username and Access key (the same as the Dash), then tap Sign in. Signing in needs a connection.
   Buksan ang Field mula sa home screen. Ilagay ang CRM username at Access key mo (pareho sa Dash), saka i-tap ang Sign in. Kailangan ng connection para mag-sign in.
3. Follow the Set up this phone screen. The app opens as usual when it is done.
   Sundin ang Set up this phone screen. Bubukas ang app gaya ng dati kapag tapos na.

• "TechStone Field is not turned on for your role": ask an administrator to turn on TechStone Field for your role in App Access.
  Hilingin sa isang administrator na i-on ang TechStone Field para sa role mo sa App Access.
• "Your session has ended. Sign in again to carry on": sign in on the sheet that opens. Nothing on the screen is lost.
  Mag-sign in sa sheet na bubukas. Walang mawawala sa screen.

5. Foremen: your site link

5. Mga foreman: ang site link mo

1. Foremen have no CRM account. The office sends each foreman a personal link. Open it on your own phone: the site app opens, signed in.
   Walang CRM account ang mga foreman. Nagpapadala ang opisina ng personal na link sa bawat foreman. Buksan ito sa sarili mong phone: bubukas ang site app, naka-sign in.
2. It stays signed in on that phone for 7 days. Open the same link again when it asks.
   Naka-sign in ito sa phone na iyon sa loob ng 7 araw. Buksan ulit ang parehong link kapag hiningi.
3. Lost the link or changed phone? Ask the office for a new link. A lost link is replaced, never recovered, and the old one stops working at once.
   Nawala ang link o nagpalit ng phone? Humingi ng bagong link sa opisina. Pinapalitan ang nawalang link, hindi na maibabalik, at agad na hindi na gagana ang luma.

For the office: Admin, Field Staff, find the foreman, press New link and confirm, then Copy link and send it to the foreman.

Para sa opisina: Admin, Field Staff, hanapin ang foreman, pindutin ang New link at kumpirmahin, saka Copy link at ipadala sa foreman.

6. Sign in to QC

6. Mag-sign in sa QC

Office staff

Staff sa opisina

1. Sign in to the Dash in the same browser first.
   Mag-sign in muna sa Dash sa parehong browser.
2. Open QC from the Dash's QC menu, or open qc.techstone.com.ph and press Sign in with your Dash account. No QC password is needed.
   Buksan ang QC mula sa QC menu ng Dash, o buksan ang qc.techstone.com.ph at pindutin ang Sign in with your Dash account. Hindi kailangan ng QC password.

Floor staff

Staff sa floor

1. Open qc.techstone.com.ph, enter your Email Address and Password, then press Sign In.
   Buksan ang qc.techstone.com.ph, ilagay ang Email Address at Password mo, saka pindutin ang Sign In.

What the messages mean

Ano ang ibig sabihin ng mga mensahe

• "Your Dash account has no QC account linked to it" or "Your QC account is switched off": ask a QC admin.
  Magtanong sa isang QC admin.
• "That sign-in link from the Dash has expired" or "has already been used": open QC from the Dash again.
  Buksan ulit ang QC mula sa Dash.
• "This account signs in through the TechStone dashboard.": use Sign in with your Dash account, not the password form.
  Gamitin ang Sign in with your Dash account, hindi ang password form.
• "Too many authentication attempts, please try again later": wait 15 minutes. The limit is shared by everyone signing in to QC from the office's internet connection.
  Maghintay ng 15 minuto. Hati sa lahat ng nagsa-sign in sa QC mula sa internet connection ng opisina ang limit na ito.

7. Change your QC password (floor accounts)

7. Palitan ang QC password mo (mga account sa floor)

1. In QC, open Change Password: in the side bar on a computer, or under More on a phone.
   Sa QC, buksan ang Change Password: sa side bar sa computer, o sa More sa phone.
2. Enter your Current password, then a New password of at least 8 characters, different from the current one, then Confirm new password.
   Ilagay ang Current password mo, saka ang New password na hindi bababa sa 8 character at iba sa kasalukuyan, saka Confirm new password.
3. Press Change Password. Use the new password next time you sign in.
   Pindutin ang Change Password. Gamitin ang bagong password sa susunod na pag-sign in.

• Forgot it? A QC admin resets it on the Users page. Sign in with the password you are given and change it to your own straight away.
  Nakalimutan? Ire-reset ito ng isang QC admin sa Users page. Mag-sign in gamit ang password na ibibigay sa iyo at palitan agad ng sarili mo.
• Office staff who sign in through the Dash have no QC password.
  Walang QC password ang staff sa opisina na nagsa-sign in sa pamamagitan ng Dash.

8. Open Finance

8. Buksan ang Finance

1. Sign in to the Dash.
   Mag-sign in sa Dash.
2. Choose Finance in the sections at the top, or a Finance entry in the menu (for example My Reimbursements).
   Piliin ang Finance sa mga section sa itaas, o isang Finance entry sa menu (halimbawa My Reimbursements).

• Finance has no password and no sign-in page of its own. If Finance sends you to a sign-in, it is the Dash's: sign in there and open Finance again.
  Walang sariling password o sign-in page ang Finance. Kung dalhin ka ng Finance sa sign-in, sa Dash iyon: mag-sign in doon at buksan ulit ang Finance.
• What you see in Finance depends on your role. No Finance entries at all: ask an administrator.
  Nakadepende sa role mo ang makikita mo sa Finance. Kung walang Finance entry: magtanong sa isang administrator.

9. Company email on a phone

9. Company email sa phone

Set your email password first (part 11 or 12), then add the account. These are the settings:

Itakda muna ang password ng email mo (part 11 o 12), saka idagdag ang account. Ito ang mga setting:

iPhone or iPad, with the email profile from Operations

iPhone o iPad, gamit ang email profile mula sa Operations

1. Open the TechStone email profile Operations sends you, then approve it in Settings, General, VPN & Device Management.
   Buksan ang TechStone email profile na ipapadala ng Operations, saka i-approve ito sa Settings, General, VPN & Device Management.
2. Enter your email password when the phone asks.
   Ilagay ang password ng email mo kapag hiningi ng phone.

iPhone or iPad, by hand

iPhone o iPad, mano-mano

1. Settings, Mail, Mail Accounts, Add Account, Other (on newer iPhones Mail is under Settings, Apps).
   Settings, Mail, Mail Accounts, Add Account, Other (sa mas bagong iPhone, nasa Settings, Apps ang Mail).
2. Enter the settings above. The username is your full email address.
   Ilagay ang mga setting sa itaas. Ang buong email address mo ang username.

Android (the Gmail app)

Android (ang Gmail app)

1. In the Gmail app: Settings, Add account, Other.
   Sa Gmail app: Settings, Add account, Other.
2. Enter your email address, tap Manual setup, choose Personal (IMAP).
   Ilagay ang email address mo, i-tap ang Manual setup, piliin ang Personal (IMAP).
3. Enter the password, then the incoming settings, then the outgoing settings, and finish.
   Ilagay ang password, saka ang incoming settings, saka ang outgoing settings, at tapusin.

A phone you stop using: remove the email account from it, or it may keep trying an old password and get the office blocked.

Phone na hindi mo na ginagamit: alisin ang email account dito, kung hindi ay baka paulit-ulit itong sumubok ng lumang password at ma-block ang opisina.

10. Company email on a computer

10. Company email sa computer

1. Outlook on Windows: add the account and choose IMAP. Enter the settings from part 9 if Outlook asks.
   Outlook sa Windows: idagdag ang account at piliin ang IMAP. Ilagay ang mga setting mula sa part 9 kung hihingin ng Outlook.
2. Apple Mail on a Mac: Mail, Settings, Accounts, +, Other Mail Account. Enter your name, address and password. If it cannot verify, choose Next and fill in the servers from part 9.
   Apple Mail sa Mac: Mail, Settings, Accounts, +, Other Mail Account. Ilagay ang pangalan, address at password mo. Kung hindi ma-verify, piliin ang Next at ilagay ang mga server mula sa part 9.
3. Outlook for Mac: Tools, Accounts, +, Add Account. Enter the address, choose IMAP rather than Office 365, and enter the servers from part 9.
   Outlook para sa Mac: Tools, Accounts, +, Add Account. Ilagay ang address, piliin ang IMAP sa halip na Office 365, at ilagay ang mga server mula sa part 9.
4. Check it: send yourself a short email and see it arrive.
   Suriin: magpadala ng maikling email sa sarili mo at tingnan kung dumating.

11. New staff: your first email password

11. Bagong staff: ang unang password ng email mo

1. Give HR your personal email address (Gmail or similar) on your first day.
   Ibigay sa HR ang personal email address mo (Gmail o katulad) sa unang araw mo.
2. When your accounts are ready, you are emailed "Set the password for your TechStone accounts" at your personal address. Press Set your password and choose one password, 12 to 36 characters with no spaces: it opens both your email and the Dash. The button works once, for 48 hours; if it has run out, reply to that email for another. The full steps are in the email password guide.
3. Then set up your devices with your password (parts 9 and 10).
   Saka i-set up ang mga device mo gamit ang password mo (part 9 at 10).

12. Change your email password

12. Palitan ang password ng email mo

Change it at mail.tek-stone.com (General tab, under Authentication, Change password), then put the new password on every device the same day. Step by step: the email password guide.

Palitan ito sa mail.tek-stone.com (General tab, sa ilalim ng Authentication, Change password), saka ilagay ang bagong password sa bawat device sa parehong araw. Hakbang-hakbang: ang gabay sa password ng email.

13. Change your CRM password

13. Palitan ang CRM password mo

1. Sign in to the CRM (the where? link on the Dash sign-in screen opens it).
   Mag-sign in sa CRM (binubuksan ito ng where? link sa sign-in screen ng Dash).
2. Open My Preferences, choose Change Password and follow the form.
   Buksan ang My Preferences, piliin ang Change Password at sundin ang form.

The CRM password is for the CRM's own screens. It is not your access key: changing it does not change your Dash or Field sign-in.

Para sa mismong mga screen ng CRM ang CRM password. Hindi ito ang access key mo: hindi nagbabago ang sign-in mo sa Dash o Field kapag pinalitan ito.

14. Set up a Windows laptop (with Operations)

14. I-set up ang Windows laptop (kasama ang Operations)

1. Operations opens your onboarding record in Finance and chooses Set up a Windows laptop. That page lists one-line commands made for you. They contain no passwords.
   Bubuksan ng Operations ang onboarding record mo sa Finance at pipiliin ang Set up a Windows laptop. Nakalista roon ang mga one-line command na ginawa para sa iyo. Walang password sa mga ito.
2. Open PowerShell on the laptop. Paste the first command and press Enter. Wait for it to finish before the next.
   Buksan ang PowerShell sa laptop. I-paste ang unang command at pindutin ang Enter. Hintaying matapos bago ang susunod.
3. When Tailscale opens, sign in with your work account. When Windows asks for the file server login, enter your file server (NAS) account, not your email password.
   Kapag bumukas ang Tailscale, mag-sign in gamit ang work account mo. Kapag hiningi ng Windows ang login sa file server, ilagay ang file server (NAS) account mo, hindi ang password ng email.
4. When webmail opens, sign in and set your password (part 11). Then add your email to Outlook (part 10).
   Kapag bumukas ang webmail, mag-sign in at itakda ang password mo (part 11). Saka idagdag ang email mo sa Outlook (part 10).

The commands are made for one person. Never use someone else's.

Ginawa ang mga command para sa iisang tao. Huwag gamitin ang sa iba.

15. Tailscale and the file server

15. Tailscale at ang file server

Tailscale is the company network. You need it only for the file server (the PDX share). The Dash, Field, Finance, QC, the CRM and email work without it, on a computer or a phone.

Ang Tailscale ang network ng kumpanya. Kailangan mo ito para lang sa file server (ang PDX share). Gumagana ang Dash, Field, Finance, QC, CRM at email kahit wala ito, sa computer man o phone.

1. Accept the Tailscale invite sent to your company email. Install Tailscale (on a Mac, the download from tailscale.com, not the App Store build) and sign in with your company account.
   Tanggapin ang Tailscale invite na ipinadala sa company email mo. I-install ang Tailscale (sa Mac, ang download mula sa tailscale.com, hindi ang galing sa App Store) at mag-sign in gamit ang company account mo.
2. Set your file server password from the link in the email the file server sends you. The link expires 24 hours after it was sent.
   Itakda ang password mo sa file server mula sa link sa email na ipapadala ng file server. Mag-e-expire ang link 24 oras matapos itong ipadala.
3. Open the share: on Windows, the drive Operations set up for you; on a Mac, Finder, Go, Connect to Server, the address Operations gives you, and connect as your file server account.
   Buksan ang share: sa Windows, ang drive na ise-set up ng Operations para sa iyo; sa Mac, Finder, Go, Connect to Server, ang address na ibibigay ng Operations, at mag-connect gamit ang file server account mo.

On a Mac there are no drive letters: where a guide says Z:\, it means the PDX share.

Walang drive letter sa Mac: kapag sinabi ng gabay na Z:\, ang PDX share ang ibig sabihin.

Questions

Mga tanong

1. What is my Dash password?

1. Ano ang password ko sa Dash?

There isn't one. Sign in with your CRM username and your CRM access key (parts 1 and 2).

Wala. Mag-sign in gamit ang CRM username at CRM access key mo (part 1 at 2).

2. Where do I find my access key?

2. Saan ko makikita ang access key ko?

In the CRM, under My Preferences: press where? on the Dash sign-in screen. On a second device you can also use Finance, My Dash key (part 2).

Sa CRM, sa My Preferences: pindutin ang where? sa sign-in screen ng Dash. Sa pangalawang device, puwede ring gamitin ang Finance, My Dash key (part 2).

3. I typed my CRM password and the Dash refused it.

3. Tinype ko ang password ko sa CRM at hindi ito tinanggap ng Dash.

The Dash needs the access key, not the CRM password (part 1).

Access key ang kailangan ng Dash, hindi ang CRM password (part 1).

4. I changed my CRM password, or my email password. Do I need a new Dash key?

4. Pinalitan ko ang password ko sa CRM, o ang password ng email ko. Kailangan ko ba ng bagong Dash key?

No. The access key, the CRM password and the email password are separate. Changing one does not change the others.

Hindi. Magkakahiwalay ang access key, ang CRM password at ang password ng email. Hindi nagbabago ang iba kapag pinalitan ang isa.

5. Does Finance have its own password?

5. May sariling password ba ang Finance?

No. Open it from the Dash. Finance's own sign-in address sends you back to the Dash (part 8).

Wala. Buksan ito mula sa Dash. Ibinabalik ka sa Dash ng sariling sign-in address ng Finance (part 8).

6. Do I need a separate password for QC?

6. Kailangan ko ba ng hiwalay na password para sa QC?

Office staff: no, use Sign in with your Dash account. Floor staff: yes, a QC email and password (part 6).

Staff sa opisina: hindi, gamitin ang Sign in with your Dash account. Staff sa floor: oo, QC email at password (part 6).

7. How often do I have to sign in?

7. Gaano kadalas ako kailangang mag-sign in?

Once on each device. The Dash and Field keep you signed in for 30 days, a foreman's link for 7 days. After that, or after your key is changed, sign in again.

Isang beses sa bawat device. Naka-sign in ka sa Dash at Field sa loob ng 30 araw, at sa link ng foreman sa loob ng 7 araw. Pagkatapos noon, o kapag pinalitan ang key mo, mag-sign in ulit.

8. I installed the app on my iPhone, but it asks me to sign in again.

8. In-install ko ang app sa iPhone ko, pero hinihingi ulit na mag-sign in ako.

The installed app keeps its own sign-in, separate from Safari. Sign in once inside the installed app (parts 3 and 4).

May sariling sign-in ang naka-install na app, hiwalay sa Safari. Mag-sign in nang isang beses sa loob ng naka-install na app (part 3 at 4).

9. I lost my phone.

9. Nawala ang phone ko.

From another device, your initials, Sign out all my devices, and tell your manager. Then ask the General Manager, a director in Finance or the Managing Director to email you a link to set a new key (question 20); at General Manager level and above, ask the CRM administrator. An administrator or operations can also sign you out of every device.

Mula sa ibang device: ang initials mo, Sign out all my devices, at sabihan ang manager mo. Puwede ka ring i-sign out sa lahat ng device ng isang administrator o ng operations.

10. Outlook says my email password is wrong, but I did not change it.

10. Sinasabi ng Outlook na mali ang password ng email ko, pero hindi ko ito pinalitan.

Log in at mail.tek-stone.com. If that works, the password is fine: remove the account from Outlook and add it again (email page, part 5).

Mag-log in sa mail.tek-stone.com. Kung gumana, tama ang password: alisin ang account sa Outlook at idagdag ulit (email page, part 5).

11. Nobody in the office can get email, or the CRM and the Dash time out.

11. Walang makakuha ng email sa opisina, o nagta-time out ang CRM at ang Dash.

Stop retrying on every device and tell the managing director. One device with an old password can get the whole office blocked.

Huminto sa pagsubok sa bawat device at sabihan ang managing director. Isang device na may lumang password ay puwedeng magpa-block sa buong opisina.

12. I forgot my email password.

12. Nakalimutan ko ang password ng email ko.

Ask the General Manager, a director in Finance or the Managing Director to email you a link to set a new one. It goes to your personal email on file, works once within an hour, and does not change your Dash key. Forgot Password? at mail.tek-stone.com also works, but only if your mailbox has a recovery email set. At General Manager level and above, ask the mail administrator.

13. I forgot my QC password.

13. Nakalimutan ko ang QC password ko.

Ask a QC admin to reset it, then change it to your own (part 7).

Hilingin sa isang QC admin na i-reset ito, saka palitan ng sarili mo (part 7).

14. Do I need Tailscale for the Dash?

14. Kailangan ko ba ng Tailscale para sa Dash?

No. Tailscale is only for the file server (part 15).

Hindi. Para lang sa file server ang Tailscale (part 15).

15. Can I install the Dash from the App Store or the Play Store?

15. Puwede ko bang i-install ang Dash mula sa App Store o Play Store?

No. It is a private app, installed from the browser at dash.techstone.com.ph/m/install (part 3).

Hindi. Pribadong app ito, ini-install mula sa browser sa dash.techstone.com.ph/m/install (part 3).

16. The install button is missing.

16. Walang install button.

Open the link in Safari (iPhone) or Chrome (Android), not inside Viber or Messenger (parts 3 and 4).

Buksan ang link sa Safari (iPhone) o Chrome (Android), hindi sa loob ng Viber o Messenger (part 3 at 4).

17. It says "TechStone Field is not turned on for your role".

17. Sinasabi nitong "TechStone Field is not turned on for your role".

Ask an administrator to turn on TechStone Field for your role in App Access (part 4).

Hilingin sa isang administrator na i-on ang TechStone Field para sa role mo sa App Access (part 4).

18. A foreman lost the link or changed phone.

18. Nawala ng foreman ang link o nagpalit siya ng phone.

Admin, Field Staff, New link, then send the new link to the foreman (part 5).

Admin, Field Staff, New link, saka ipadala sa foreman ang bagong link (part 5).

19. My Dash key says there is no key to show.

19. Sinasabi ng My Dash key na walang key na maipapakita.

It shows keys only for active staff below general manager level. Use the CRM instead (part 2).

Ipinapakita lang nito ang key ng active staff na mas mababa sa general manager. Gamitin na lang ang CRM (part 2).

20. Someone may have seen my access key.

20. Baka may nakakita ng access key ko.

Ask the General Manager, a director in Finance or the Managing Director to email you a link to set a new key. A new key signs out every device that used the old one; then sign in again on each device with the new key.

Hilingin sa General Manager, sa isang director sa Finance o sa Managing Director na i-email sa iyo ang isang link para gumawa ng bagong key. Masa-sign out ang bawat device na gumamit ng lumang key; saka mag-sign in ulit sa bawat device gamit ang bagong key.

Who to ask

Kanino magtatanong